Quotations:
Please e-mail or fax us your requirements and we will be happy to send
you a quotation. For international orders we will work out freight charges
if requested.
Stocking:
Gelatin capsules: clear capsules are always in stock in all
sizes; color capsules are in stock in some colors and sizes. Lead time for
custom colors can range from 4-12 weeks.
Machines: Veterinary Filler, hand-held mini system and enteric coater are in stock in all
sizes. Lead time for Benchtop system can range from 4-6 weeks.
Delivery:
USA via UPS or Truck.
International: via air courier and air
freight. We offer door-to-door delivery service.
Payment Terms:
Terms
are Net thirty (30) days, F.O.B. NJ, USA. All sales are in U.S.
dollars. Orders from individuals or companies not wishing to establish
credit can be charged to MasterCard or Visa or prepaid or shipped C.O.D. (USA
only). Credit Card orders are only shipped to the credit card billing
address.
Returns:
Products should not be returned without prior authorization from
Torpac. Please contact Torpac customer service department to obtain a
return authorization number (RA) prior to shipment.
Product Use Limitation and Warranty:
Capsules should only be used for medical purposes after consultation with a
licensed medical professional only. Torpac makes no warranty of any kind,
expressed or implied, including merchantability or fitness for any particular
purpose, except that the products sold will meet our specifications at the time
of shipment. Buyer's exclusive remedy and Torpac's sole liability
hereunder shall be limited to, at our option, product credits, refund of the
purchase price of, or the replacement of all material(s) that does not
meet our specification. By acceptance of the product, Buyer indemnifies
and holds Torpac harmless against, and assumes all liability for the consequence
of its use or misuse by the Buyer, its employees or others, including, but not
limited to the cost of handling. Said refunds or replacement is
conditioned on Buyer notifying Torpac within thirty (30) days of receipt of
product. Failure of Buyer to give said notice with said thirty (30) days
shall constitute a waiver by the Buyer of all claims hereunder with respect to
said material(s).
Torpac Inc., 333 Route 46, Fairfield, NJ 07004, USA
Torpac Europe BV, Jan Camperstraat 19, 6416 SG Heerlen, The Netherlands